How do we navigate our differences at work, at home, in politics and in society? In this enlightening, lightly humorous, and research-based talk, Dr. Jamil Zaki delivers an astonishing overview of empathy: how it really works, why it truly matters (especially to work places), why it’s on the decline, and how to build it back up through deliberate practice. For anyone who works in HR, who leads teams, or is part of one, Zaki will redefine how you understand, empathize, and work with others—an issue companies have been debating forever. Zooming out, Zaki’s insights will help you revitalize your connection to your neighborhood, your community, the world at large. Empathic people are happier, more creative and productive, in all sorts of ways.
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