Whirlpool Range/Cook Top Repair - How to Replace the Dual Surface Element (Whirlpool # W10823692)

Do you need help replacing the Dual Surface Element (Part # W10823692) in your Range? With this video, Steve will show you how easy it is to complete this repair yourself, by taking you through the process step-by-step. When you do the repair yourself, you can save time and money that you would normally spend on having an expensive repair technician come to your home. At PartSelect, we provide tools for success at every stage of the repair and have been helping do-it-yourselfers since 1999!

Do you need a replacement Dual Surface Element for your Range? At PartSelect, we pride ourselves on selling only Original Equipment Manufacturer parts, so you know the part you buy will be compatible with your Range. You can pick up an authentic OEM part sourced directly from the original manufacturer here:


The information in this video is specific to KitchenAid, Whirlpool, Maytag, Jenn-Air, Kenmore, Inglis, Amana, and Magic Chef Ranges. If you’re looking for a replacement Dual Surface Element for a different model Range, simply enter your model number into our website here:


For help with where to find your Range’s model number, use our handy model number locator here:


If you are having one or more the following issues with your Range, replacing the Dual Surface Element may solve your problem:
1. Element Will Not Heat
2. Will Not Start

For a list of other parts that could be causing one of these symptoms, visit our Range repair page, for help troubleshooting the problem:


PartSelect.com is committed to providing you with high-quality parts, quickly and easily. Buy with confidence by learning about our Same-Day Shipping, Secure Shopping, and 30-Day Return Policy on our website.




At PartSelect, we’re here to help at every stage of your repair. Our friendly Customer Service Representatives are happy to help with any questions you have about your repair, your appliance, or your replacement part. Visit our website to try our new LIVE CHAT feature, to speak to one of our customer service representatives.

Here is a list of tools you will need to complete this repair at home:
• pliers
• #2 Phillips screwdriver
• #2 stubby Phillips

This Dual Surface Element Matches the Following Product Numbers:
PartSelect Part Number: PS11764902
OEM Part Number: W10823692

For more helpful repair videos, you can browse through the hundreds of repair videos on our YouTube channel. For more help with your Range, look at our Range Repair playlist on our YouTube channel:

Stay safe during your repair! Be sure to check for proper safety procedures before you begin. Use of this video is at your own risk, without liability to PartSelect.com.

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